Refund API is used to initiate refunds for already completed payments. Depending on a payment method, you have limited amount of time to initiate refunds.
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Credit Cards
Credit Card refunds are supported up to 90 days after receiving the payment in most providers. However, in Brazil, we suggest to use PIX network to perform a refunds as Credit Card refunds are not possible after few days. See Credit Cards guides for more info on refunding Credit Card transactions over PIX network.
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Direct Debit
There are no limitations on how old the transaction is when processing refunds with SEPA Direct Debit, as SEPA Direct Debit has no concept of a refund but is a Direct Transfer transaction.
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PIX
PIX refunds are supported up to 90 days after receiving the payment.
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PayPal
Within 180 days of receiving the payment, or whatever is agreed in your PayPal agreement.
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Boleto
Not supported. We can configure PIX refunds for this payment method if required. Contact us for more information here.